Restaurants are the single most targeted industry in ADA web accessibility litigation. Online menus, reservation systems, and ordering platforms are the primary complaint vectors. If your restaurant has a website, this is your exposure.
Data from UsableNet, WebAIM, and federal court PACER filings. Updated for 2024.
These are the specific violations cited most frequently in restaurant ADA demand letters and complaints.
Scanned image PDFs are 100% invisible to screen readers. This is the single most cited violation in restaurant lawsuits. Your menu must be either tagged PDF or native HTML.
OpenTable, Resy, and custom reservation widgets frequently have unlabeled form fields, date pickers without keyboard access, and no error identification for screen readers.
Item selection, customization options, cart management, and checkout forms must be fully operable via keyboard and announced to assistive technology. Most ordering platforms fail this.
Every food image needs descriptive alt text. "IMG_4523.jpg" is not alt text. Decorative images need empty alt attributes. Most restaurant sites have dozens of untagged images.
Embedded Google Maps must have text alternatives. Hours displayed as images fail. Contact information must be in real text, not embedded in graphics.
Promotional videos and chef spotlights need captions. Background video with audio needs pause controls. Autoplay video is a WCAG violation if it cannot be stopped.
Scoped specifically for restaurant websites — from single-location independents to multi-unit groups.
Every page audited: homepage, menu, reservation, ordering, locations, gallery, and contact. Detailed report with every violation, severity, and legal exposure.
We fix violations directly in your site's code. WordPress, Drupal, and Shopify themes remediated at the source. No overlay widgets.
PDF menus tagged for screen readers or converted to accessible HTML. Every dish, price, and description accessible to all users.
Dated documentation of your WCAG 2.2 AA audit and remediation. Suitable for legal defense, franchise requirements, and landlord compliance.
Restaurants are targeted more than any other industry. A 3-minute assessment and a written proposal — no obligation, no automatic charges.
Eligible small businesses can recover up to $5,000 via IRS Form 8826.