E-commerce is the most litigated category in ADA web accessibility. Every product image, variant selector, filter, cart interaction, and checkout field is a potential violation. If you sell online, you are in the highest-risk category.
Data from UsableNet, WebAIM, and federal court filings. Updated for 2024.
These are the specific WCAG failures cited most frequently in e-commerce ADA complaints.
Every product photo needs descriptive alt text. Catalog-wide missing alt text is the most commonly cited violation. Color swatches and zoom images need accessible alternatives too.
Every field must be labeled, errors must be identified programmatically, required fields must be announced. Payment method selectors, promo code fields, and shipping forms all apply.
Price sliders, size selectors, color filters, and category navigation must be keyboard-operable. Most e-commerce filter implementations fail this entirely.
Cart drawers, quantity adjusters, and quick-view modals must manage focus correctly. Add-to-cart confirmations must be announced to screen readers.
Every interactive element must be operable without a mouse. Product grids, variant selectors, accordion details, tabs, and mega menus are frequent failures.
Sale badges, price text, promotional banners, and CTA buttons frequently fail WCAG contrast ratios. "Add to Cart" buttons on colored backgrounds are a common violation.
Scoped for online stores on WordPress/WooCommerce, Shopify, and other platforms.
Every page type: homepage, collections, product pages, cart, checkout, account, search results. Every violation mapped to WCAG criterion with severity and legal exposure.
Fixes in your actual theme templates (Liquid, PHP, or Twig). Product images get real alt text. Checkout fields get proper labels. Cart drawers get focus management. No overlays.
Dated documentation for legal defense, enterprise procurement, and marketplace requirements. Increasingly required by Amazon, Walmart, and other marketplace sellers.
New products, seasonal pages, and content updates introduce new violations. Monthly monitoring catches them before they become legal exposure. $497/month. Unlike automated overlay widgets, this is a real expert re-review. Cancel anytime.
77% of lawsuits. Every product, every filter, every checkout field. Start with a 3-minute assessment — we respond with a written proposal.
Eligible small businesses can recover up to $5,000 via IRS Form 8826.