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Terms of Service

Last updated: March 29, 2026

1. Agreement to Terms

These Terms of Service ("Terms") govern your engagement with Compliapoint, a division of June Company ("Compliapoint," "we," "us," or "our"), for the purchase of web accessibility services including audits, source-code remediation, PDF remediation, video captioning, VPAT/ACR generation, compliance certificates, accessibility statements, deliverable reports, monthly monitoring, and related professional services.

By submitting a site assessment, accepting a written proposal, or making a payment, you agree to be bound by these Terms. If you do not agree, do not engage our services.

2. How Our Engagements Work

All engagements begin with a Site Accessibility Assessment in which you describe your website, platform, and situation. Based on that information, we issue a written proposal specifying the scope of work, deliverables, timeline, and fixed price. No work begins until you accept the proposal in writing and payment is received.

Proposals are valid for 30 days from the date of issue. If your site or situation changes materially before acceptance, the proposal may require revision.

3. Services We Provide

Compliapoint provides professional web accessibility compliance services. All work is performed at the source level — meaning we correct violations in your actual HTML, CSS, templates, and documents. We do not install overlay scripts, widgets, or automated patch tools as a form of compliance. The specific services available are described in detail at services.html. They include:

  • Accessibility Audit — Full WCAG 2.2 AA evaluation of your website with a written report documenting every violation, its severity, and remediation recommendations.
  • WCAG Remediation — Source-level correction of all violations identified in the audit, with before/after documentation for every fix.
  • PDF Remediation — Tagging and structural correction of PDF documents hosted on your site to make them navigable by screen readers.
  • Video Caption Services — Accurate synchronized captions for pre-recorded video content, delivered in SRT and VTT formats.
  • VPAT / ACR Generation — A Voluntary Product Accessibility Template documenting your site's conformance to WCAG and Section 508 criteria, required for government and enterprise procurement.
  • Accessibility Statement — A published page declaring your compliance posture, known limitations, and user contact method.
  • Compliance Certificate — A dated, signed certificate documenting that your site was audited and remediated to WCAG 2.2 AA by Compliapoint.
  • Service Deliverable Report — A full technical record of every issue identified and every fix applied during the engagement.
  • Ongoing Monthly Monitoring — A recurring monthly WCAG 2.2 scan with a written report of any new violations found since the prior scan.
  • Rush Processing — A flat add-on that moves your engagement to the front of the queue for 1–3 business day turnaround.

4. Payment

All pricing is fixed and stated in your written proposal. Payment in full is required before work begins on any engagement. No work is scheduled, commenced, or performed until payment is received and confirmed.

  • Standard engagements: payment in full due upon written acceptance of the proposal
  • Rush Processing engagements: payment in full required before queue placement
  • Monthly Monitoring: billed monthly on the anniversary of engagement start; may be cancelled with 30 days written notice

Final deliverables — including audit reports, remediated files, compliance certificates, and VPATs — will not be released until payment is confirmed received. We accept credit card, ACH/bank transfer, and company check.

5. Scope and Change Orders

Each proposal defines an exact scope: the pages, documents, and components covered. Work outside that scope — additional pages, new document types, third-party integrations, or platform migrations — requires a separate written change order before we begin.

Minor clarifications and corrections that fall within the agreed scope are included. Scope disputes are resolved by reference to the written proposal.

6. Client Responsibilities

To complete your engagement on time, you agree to:

  • Provide access to your website, CMS, codebase, hosting environment, or document storage as needed for the scope of work
  • Respond to requests and questions within a reasonable timeframe (typically 2 business days)
  • Notify us promptly of any platform updates, theme changes, or third-party integrations that may affect the work
  • Ensure that you have authorization to approve changes to the websites, files, and documents included in the scope

Delays caused by lack of access, late responses, or undisclosed site changes do not alter your payment obligations.

7. Turnaround Times

Standard turnaround is 7–10 business days from the date work commences. Rush Processing reduces this to 1–3 business days. These timelines apply to projects where client access and information are provided promptly. Timelines may be adjusted if the scope is materially larger than described at assessment, or if client delays occur.

8. Deliverables and Ownership

Upon receipt of full payment, you own all deliverables produced under your engagement — including remediated code files, audit reports, PDF documents, VPAT documents, certificates, and written records. Compliapoint retains no license to your deliverables after transfer.

Compliapoint may describe the general nature of work performed (e.g., "WCAG audit and remediation for an e-commerce site") for business reference purposes without disclosing client identity or proprietary information.

9. No Guarantee of Legal Outcome

Compliapoint audits and remediates to the WCAG 2.2 Level AA standard, which is the technical standard referenced in the 2024 DOJ final rule and applicable case law. Our work is documented thoroughly and constitutes a defensible record of good-faith compliance effort.

However, we do not guarantee that our services will prevent any specific ADA lawsuit from being filed, resolve any pending demand letter, result in dismissal of any legal claim, or satisfy every future legal interpretation of the ADA or related statutes. Web accessibility law continues to develop. No professional services firm can guarantee litigation immunity.

Our deliverables are compliance documentation — not legal advice. If you have received a demand letter or are named in a lawsuit, consult a qualified attorney. We can provide documentation to support your legal defense; we cannot serve as your legal counsel.

10. Warranty

We warrant that all remediation work delivered under your engagement conforms to WCAG 2.2 Level AA as of the delivery date for the pages and components explicitly covered in your scope. This warranty does not cover new violations introduced after delivery through content changes, CMS updates, or additions outside the original scope. Ongoing Monthly Monitoring is available to catch regressions after delivery.

11. Cancellation and Refunds

You may cancel an engagement at any time with written notice. You will be refunded the pro-rated value of work not yet commenced at the time of cancellation.

If we are unable to complete a project due to circumstances on our end, we will refund the pro-rated value of work not yet delivered.

Monthly Monitoring may be cancelled with 30 days written notice. No partial-month refunds are issued.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Compliapoint's total liability for any claim arising out of or related to services rendered shall not exceed the total fees paid by you for the specific project giving rise to the claim.

Compliapoint is not liable for indirect, incidental, consequential, or punitive damages of any kind — including lost revenue, lost business opportunity, litigation costs, settlement payments, regulatory fines, or reputational harm — even if we were advised of the possibility of such damages.

13. Confidentiality

Both parties agree to hold in confidence any non-public information shared during the engagement. This includes login credentials, source code, internal documents, business data, and any information marked confidential. We will not share client-specific information with third parties without your written consent, except as required by law.

Our obligation to maintain confidentiality survives the conclusion of any engagement.

14. Governing Law

These Terms are governed by the laws of the State of Oregon. Any disputes arising from these Terms or any engagement governed by them shall be resolved in the state or federal courts located in Oregon. Both parties consent to personal jurisdiction in Oregon for this purpose.

15. Changes to These Terms

We may revise these Terms from time to time. Material changes will be posted to this page with a revised date. Engagements in progress at the time of a revision continue under the Terms in effect at the time of proposal acceptance. New engagements are governed by the Terms in effect at the time of proposal acceptance.

16. Contact

Questions about these Terms or any engagement can be directed to us via the contact page or by emailing support@compliapoint.com.


Compliapoint is a division of June Company, a U.S.-based company operating out of Oregon. These Terms apply to all services provided under the Compliapoint brand.

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Source-level fixes that hold up in court.

A division of June Company — U.S.-Based 🇺🇸

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